Once the download is complete, go to the location that you saved the installation program to and double-click on
the file "ac257.exe" to start the AnswerChat installation".
Then follow the easy steps in the installation program.
NOTE: AnswerChat needs to be installed on the computer(s) that you want to accept chats from. You can install AnswerChat on as many computers as you want and create as many different operators as you would like.