The Caiola Connection
(631) 777-5500
alison@thecaiolaconnection.com
Madelyn Goldberg
Alpha Media, Inc
(631) 777-5500
Farmingdale N.Y.-April 29XX,2002--
Today Alpha Media Inc, a leading Application Service oftware
Provider (ASP) that develops software
designed to give companies the ability to easily communicate, organize and
improve their productivityaffordable business productivity and communications
software, announced they are supplying Long Island Crisis Center with Answer
ChatAnswerChat.
Answer ChatAnswerChat
software gives web site visitors the ability to 'instant message' back and
forth to a customer service person at the company's offices or call
center.
“Answer ChatAnswerChat
has proven to be a successful customer service tool for anyone who has a web
site. AnswerChat users have the ability to chat with customers, or potential
customers, answer questions or take orders in real-time. We are pleased that Answer ChatAnswerChat
will now give Long Island Crisis Center the ability to instantaneously chat and
counsel people who are in crisis situations”, said Mark Goldberg, President of
Alpha Media, Inc.
Said Linda Leonard, Executive Director Long Island Crisis
Center (LICC) “Helping those in need has been our mission for the past 30
years. In that time, we have provided
ground breaking crisis intervention, counseling and referrals to the
community. Prompted by the growing
reliance on the Internet by youths and their family, beginning mid May, Answer
ChatAnswerChat will give us the opportunity to
offer live one-on-one confidential and anonymous chats, counseling people who
feel more comfortable contacting us over the Internet .”
About AnswerChat (www.AnswerChat.com)
AnswerChat is a complete live customer support application
that enables a company’s entire office computer network to easily chat, in
real-time with their web site visitors.
This type of chat session allows web site visitors to ask quick
questions about a product or a service offered by the company without leaving
the web site. AnswerChat is currently a finalist in the 2002 Long Island
Software Awards (LISA).
About Alpha Media, Inc. (www.alphamedia.net)
Alpha Media, Inc., currently located in Farmingdale NY, was started in 1996 by Mark and Madelyn Goldberg. Alpha Media is an Application Service Provider of technology facilitating real-time sales and customer service for online businesses. Alpha Media Inc. specializes in affordable business productivity and communications software.
Founded in 1971, long Island Crisis Center (LICC) is Long
Island’s 24-hour/7day a week hotline service.
LICC addresses many of the critical problems facing their area’s
residents: teen suicide, depression, substance Abuse, pregnancy, rape, sexual
assault, child abuse, runaway and homeless youth/adults, eating disorders,
domestic violence and sexual identity.